{"id":921,"date":"2026-11-05T08:53:13","date_gmt":"2026-11-05T08:53:13","guid":{"rendered":"https:\/\/www.topeta.com\/politique-de-remboursement\/"},"modified":"2026-11-05T08:53:46","modified_gmt":"2026-11-05T08:53:46","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/www.topeta.com\/fr\/politique-de-remboursement\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Chaque achat Topeta est couvert par une garantie satisfait ou rembours\u00e9 de 15 jours.<\/p>\n\n<p class=\"wp-block-paragraph\">Si un produit ne vous convient pas, demandez un remboursement dans les 15 jours suivant le paiement et nous vous remboursons. Sans poser de questions.<\/p>\n\n<h2 class=\"wp-block-heading\">Comment demander un remboursement<\/h2>\n\n<p class=\"wp-block-paragraph\">Envoyez-nous votre num\u00e9ro de commande ou votre cl\u00e9 de licence de l\u2019une de ces fa\u00e7ons :<\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/my.topeta.com\/refund-request\/\" rel=\"nofollow noopener\" target=\"_blank\">Envoyer une demande de remboursement<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/my.topeta.com\/support-portal\/\" rel=\"nofollow noopener\" target=\"_blank\">Ouvrir un ticket de support<\/a><\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Et ensuite ?<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Nous remboursons la totalit\u00e9 du montant sur le moyen de paiement utilis\u00e9.<\/li>\n\n\n\n<li>Vous n\u2019avez pas \u00e0 nous dire pourquoi. Vos commentaires sont les bienvenus, mais facultatifs.<\/li>\n\n\n\n<li>Votre cl\u00e9 de licence est d\u00e9sactiv\u00e9e et le produit ne re\u00e7oit plus de mises \u00e0 jour ni de support.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Ce que couvre la garantie<\/h2>\n\n<p class=\"wp-block-paragraph\">La garantie s\u2019applique \u00e0 chaque licence payante achet\u00e9e sur my.topeta.com. Les 15 jours courent \u00e0 partir de la date de paiement.<\/p>\n\n<p class=\"wp-block-paragraph\">Les produits gratuits, comme le WHMCS Topeta Framework, ne n\u00e9cessitent pas de remboursement.<\/p>\n\n<p class=\"wp-block-paragraph\">Derni\u00e8re mise \u00e0 jour : 5 novembre 2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chaque achat Topeta est couvert par une garantie satisfait ou rembours\u00e9 de 15 jours. Sans poser de questions.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"cpt_bundle":[],"cpt_page_cat":[],"cpt_page_tag":[],"class_list":["post-921","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.topeta.com\/fr\/wp-json\/wp\/v2\/pages\/921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.topeta.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.topeta.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.topeta.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.topeta.com\/fr\/wp-json\/wp\/v2\/comments?post=921"}],"version-history":[{"count":0,"href":"https:\/\/www.topeta.com\/fr\/wp-json\/wp\/v2\/pages\/921\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.topeta.com\/fr\/wp-json\/wp\/v2\/media?parent=921"}],"wp:term":[{"taxonomy":"cpt_bundle","embeddable":true,"href":"https:\/\/www.topeta.com\/fr\/wp-json\/wp\/v2\/cpt_bundle?post=921"},{"taxonomy":"cpt_page_cat","embeddable":true,"href":"https:\/\/www.topeta.com\/fr\/wp-json\/wp\/v2\/cpt_page_cat?post=921"},{"taxonomy":"cpt_page_tag","embeddable":true,"href":"https:\/\/www.topeta.com\/fr\/wp-json\/wp\/v2\/cpt_page_tag?post=921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}