This policy explains what personal data Topeta collects when you use www.topeta.com and my.topeta.com, why we collect it and what rights you have.
Who we are
Topeta makes plugins, modules and themes for WHMCS, Blesta and WordPress. Topeta is responsible for the personal data described in this policy.
For any privacy question, write to [email protected].
What we collect
- Account details: your name, email address and password when you create an account on my.topeta.com.
- Order details: the products you buy, your license keys, order history and invoices.
- Messages: what you send us through the contact form, support tickets, refund requests and booked calls.
- License checks: the website address and product version that a Topeta product sends when it checks its license or looks for updates.
- Usage data: pages you visit, your browser and device, and an approximate location based on your IP address.
Payments
Paddle.com is the Merchant of Record for our orders. When you pay, you enter your payment details directly with Paddle. We never see or store your card details.
Paddle shares your name, email address, country and order details with us so we can deliver your license. Paddle’s own privacy policy applies to the data you give Paddle.
Why we use your data
- To deliver your products, license keys, downloads and updates.
- To provide support and answer your messages.
- To send emails about your orders, trials and license renewals.
- To send product news, only if you agreed to receive it. You can unsubscribe at any time.
- To protect our websites from spam and abuse.
- To understand how our websites are used and improve them, only if you allow analytics cookies.
Cookies
We use cookies that our websites need to work, for example to keep you signed in and remember your cart.
With your consent, www.topeta.com also uses Google Analytics and the Meta pixel to measure visits and ads. These load only after you allow them in the cookie banner. You can change your choice at any time through the cookie settings link on the site.
Services we use
- Paddle, for payments, tax and invoices.
- Cloudflare, to deliver our websites securely and to check forms for spam with Turnstile.
- Our hosting provider, which stores our websites and data.
- An email delivery service, which sends our emails.
- Google and Meta, for analytics and advertising, only with your consent.
These services process data on our behalf or as described in their own privacy policies. Some of them may process data outside your country. Where this happens, we rely on the safeguards those services provide.
How long we keep your data
We keep account, order and license data while your account is active and for as long as tax and accounting rules require. We keep support messages for up to three years after the last reply. You can ask us to delete your data earlier, unless we must keep it by law.
Your rights
You can ask us to:
- Show you the personal data we hold about you.
- Correct data that is wrong.
- Delete your data.
- Stop or limit how we use your data.
- Give you your data in a format you can move to another service.
You can also withdraw your consent for emails or cookies at any time. To use any of these rights, write to [email protected]. You also have the right to complain to the data protection authority in your country.
Security
Our websites use encrypted connections. Access to customer data is limited to the people who need it to help you.
Children
Our products are for businesses. We do not knowingly collect data from children under 16.
Changes to this policy
We may update this policy. The date below shows the latest version.
Last updated: 5 November 2026